💰 Found a better price from another Australian retailer? We’re happy to review it.

1. Send us the competitor’s direct product link using the chat icon.
2. The competitor must be an Australian-based authorised dealer.
3. The product must be brand new, identical in model, colour, specification and size, and currently in stock with both retailers.
4. We compare the competitor’s final total price, including any mandatory shipping or unavoidable fees. If the competitor offers free click and collect, we can compare the collection price.
5. Price-matched products cannot be combined with additional discounts, promotional codes, loyalty rewards or other offers.
6. Once verified, we will confirm the matched price and send you a secure payment link.

*Exclusions and full terms apply. Please see our full Price Match Policy for details.

🏸Badminton/Tennis Racquets

• Claims must be made within 12 months of purchase.

• Do not cut or remove the strings on broken frames.

• YONEX racquets must be strung using the 4-knot method. Warranty is void for YONEX racquets if strung with 2-knot only.

• Cosmetic issues (e.g. paint chips) are not covered.

• Damage from clashing, mis-hits, or floor impacts is not eligible.

• Over-tensioning beyond spec may void warranty.

• Discontinued items will be replaced with similar model or store credit.

👟 Footwear

• Claims must be made within 3 months of receipt.

• Comfort or sizing issues are not covered.

• Only manufacturing defects are eligible for claim.

For full warranty claim steps and return instructions, please contact us.

🧾 Returns

• Accepted within 14 days of delivery for store credit only.

• Items must be brand new, unused, and in resellable condition with all original tags and packaging.

• Clearance products cannot be returned or exchanged unless faulty.

• Returns due to colour preference or incorrect selection are not accepted.

• Customers are responsible for return postage.

📦 Exchanges

• Size exchanges are welcome (subject to stock availability).

• Items must be brand new, unused, and in resellable condition with all original tags and packaging.

• Customers are responsible for return postage.

• Once we receive and inspect your return, we’ll process and ship the requested size if available.

• If the requested size is out of stock, we will issue store credit instead.

⚠️ Please choose your size carefully.

If you’re unsure, feel free to contact us before ordering — we’re here to help!

💬 To start a return or exchange, just reach out via chat or email with your order number.